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How important is it for your services to be fully accessible to the diverse communities you serve?

Equality & Diversity
Ki-Rin was commissioned by an NHS Trust to research and identify issues pertaining to provision and access to primary care services.

Download our Summary Report here.
Click here to download the Ki-Rin Summary Report

The changing ethnic and cultural landscape in the UK means that increasingly there is a need to ensure that service provision reflects the diverse needs of the wider community. Whether your organisation is a local government department or NHS body, you might be seeking support in your diversity strategy to improve accessibility in service provision and wider community engagement.

At Ki-Rin we have the skills and experience to support you with this. We work in partnership public and third sector organisations to help them walk the talk with their equality, diversity and inclusion strategies.

We provide a comprehensive range of services for the provision of specialist knowledge based advice. We will bring objectivity and a fresh insight to work with ingrained behaviours, cultures and ways of thinking and provide you with the ideas, tools and practical solutions that can help make a real difference.

Ki-Rin’s services include training, consultancy, research, facilitation and coaching.

If you are looking to purchase external expertise, knowledge and advice to help meet your aims and objectives in relation to diversity and community engagement and participation, then we may be able to help you.

We have found KI-RIN a great organisation to work with this project delivering to timely deadlines, very professional and also great fun to work with. We hope to continue to work with the organisation in the future. From experience of working on this project we would not hesitate to recommend them."
Jane Bailey, Equality & Diversity Lead, Public Health, NHS Richmond

Our team of consultants and facilitators provide strategic advice and management consultancy services and training across a range of areas:

  • Service reviews
  • Information management
  • Leadership coaching
  • Mentoring
  • Building internal capacity
  • Research
Case Studies
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Equality in accessing primary care services

Access to primary care should be available to all communities. However, research shows that experiences of access and take up of services often vary among different sections of the community. Evidence points to the fact that Black and Minority Ethnic (BME) communities often face disadvantages in accessing primary care services. Ki-Rin was commissioned by NHS Richmond to test this in the London Borough of Richmond Upon Thames… (more)

"As a result of Ki-Rin's input, NHS Richmond has been able to plan work in accordance with evidence-based research and best practice, giving us access to in-depth, reliable up-to-date guidance about our local community needs and profile.

We have found KI-RIN a great organisation to work with this project delivering to timely deadlines, very professional and also great fun to work with. We hope to continue to work with the organisation in the future. From experience of working on this project we would not hesitate to recommend them."

Jane Bailey, Equality & Diversity Lead, Public Health, NHS Richmond

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Fundraising for success

People for the Ethical Treatment of Animals (PETA), the international Animal Rights Charity, approached Ki-Rin to help implement a Diaspora Giving strategy and provide input in its business planning process for the fundraising department. This led to the appointment of a Diaspora Giving Manager whose role was to connect PETA’s campaigns with the British Indian Diaspora communities… (more)

"They provided us with much needed guidance and support to help manage all of our fundraising activities in the UK. Their approach, knowledge and experience added great value in moving our strategy forward"
Senior Vice President for Development, the PETA Foundation

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Organisational Development

Ki-Rin has been supporting Terence Higgins Trust (THT), the leading and largest HIV and sexual health Charity in the UK, as part of its organisational development programme for African Community organisations. This has been through the delivery of structured training and Action Learning Sets for community organisations based in London… (more)

"They saw through what had been planned, helping us to reach out to communities we would have found challenging to reach. The service delivery was professional and cost effective and we would be very happy to engage with them again in the future"

Partnership working

Over the years Ki-Rin has partnered with the Resource Alliance (RA), a UK based agency that provides an international perspective on income generation and capacity building issues to leaders across the NGO sector. Ki-Rin’s consultants have worked on projects, for organisations, such as Oxfam India, the International Agency for the Prevention of Blindness (IAPB), and the United Nations Interregional Crime and Justice Research (UNICRI)… (more)

"One of our preferred consultancies to partner with, who have a great approach to getting under the skin of the organisations we engage with. Highly personable, competent and professional."

Deputy CEO, Resource Alliance

Business development

The Council for Arab-British Understanding (CAABU) provides a positive approach to the understanding of Arab-British relations. Ki-Rin was commissioned to develop a business plan and fundraising strategy to help the organisation secure sustainable income from diverse sources… (more)

"We have found them to be personable, thorough, with a commanding knowledge of the sector"
CEO, The Council for Arab-British Understanding (CAABU)

Training and facilitation

Through a partnership with the internationally renowned Sandler Sales Institute, Ki-Rin launched a unique programme that introduced a revolutionary approach for charities to engage effectively with communities they served. Over 100 organisational leaders and managers participated… (more)